ClearBalance HealthCare Named Best in KLAS for Patient Finance Services

SAN DIEGO, February 8, 2022 /PRNewswire/ — ClearBalance HealthCare® was named Best in KLAS for Patient Finance Services in 2022, based on customer feedback independently verified by KLAS Research. This designation means revenue cycle leaders consider ClearBalance HealthCare the leader in patient financing solutions, now for the second year in a row; ClearBalance was also ranked best in KLAS in 2021.

ClearBalance is also ranked #1 in patient financing by Black Book Market Research and has been HFMA peer-reviewed since 2015. According to the latest KLAS data, ClearBalance has “A” grades on all its measurement pillars: loyalty, operations, relationships, service and value.

As one revenue cycle manager notes, “ClearBalance HealthCare exceeds the expectations not only of my staff, but also of the patients. ClearBalance is always ready to bend over backwards to provide us and our patients with what we I’ve never worked with a company (like ClearBalance) where they’ve been willing to do anything to make things better.”

ClearBalance consistently exceeds the expectations of its healthcare system partners, with an average revenue collection of 90% and an immediate increase in cash flow. ClearBalance consistently delivers patient loyalty and referral rates to its vendor partners of 91% and 88%, respectively. Customer feedback and excellent KLAS ratings are another metric demonstrating ClearBalance’s ability to deliver above average performance.

“Each year, thousands of healthcare professionals around the world take the time to share their voices with KLAS,” said Adam Gale, co-founder and CEO of KLAS. “They know that sharing their perspective helps vendors improve and helps their peers make better decisions. The Best in KLAS report and the awards it contains set the standard of excellence for software companies and Providers who win the title of Best in KLAS should celebrate and remember that providers now accept only the best of their products and services.The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning suppliers.

“We are honored to be named Best in KLAS for the second consecutive year,” said ClearBalance President and CEO Bruce Haupt. “Our dedicated finance professionals and patient experience representatives have been helping providers and patients for 30 years. Providers rely on us to accelerate cash flow and reduce bad debts for patients. Patients depend on our program funding to manage their healthcare expenses. Once again, we appreciate the recognition for a job well done and the satisfaction of providers and patients.”

Not only do healthcare providers rank ClearBalance #1, but patients find the ClearBalance service invaluable to their family budget. According to a recent study on healthcare consumerism by Porter Research, 72% of respondents rely on their ClearBalance account as a line item in their monthly budget to manage major family healthcare costs.

“Having ClearBalance as a reimbursement option for my unexpected major surgery was so valuable,” said one survey respondent. “The costs of the ER visit, pre-op requirements, actual surgery, hospital stay and specialty expenses were not something we were financially prepared for.”

Read the KLAS report.

About ClearBalance HealthCare
ClearBalance HealthCare partners with health systems nationwide to provide consumer-centric patient financing that makes care affordable. Its data-driven approach delivers greater patient adoption and better patient reimbursement, which dramatically improves healthcare system revenue collection: less bad debt and higher cash flow. ClearBalance is KLAS’ Best for Patient Finance Solutions and is the #1 customer-rated patient finance provider according to Black Book Market Research. ClearBalance is also HITRUST CSF certified for regulatory and industry-defined safety standards. Patients give ClearBalance loyalty and recommendation ratings of 91% and 88%, respectively.

About KLAS
KLAS is a data-driven company on a mission to improve healthcare around the world by enabling the voices of providers and payers to be heard and counted. Working with thousands of healthcare professionals, KLAS collects information about medical software, services and equipment to provide reports, trend data and statistical insights. KLAS data is accurate, honest and unbiased. Research directly reflects the voice of healthcare professionals and acts as a catalyst to improve provider performance. To learn more about KLAS and the information we provide, visit


ClearBalance Healthcare

Laurie Heavey

SVP, Product & Strategic Marketing

[email protected]

SOURCE ClearBalance Healthcare

About the author